Trial Attorney & Communication Expert
Simple, practical communication advice for your next conversation.
Hey Reader, Want to get better at standing up for yourself? Here are 3 simple changes you can make right now to become more assertive: 1: Stop over-apologizing. That’s where you say “I’m sorry” in every other sentence. It’s time to drop that habit. Instead of saying, “I’m sorry I’m late,” try “Thank you for waiting for me.” Replace “I’m sorry to bother you,” with “I appreciate your time.” If it is not an apology, do not apologize for it. It’s a submissive position. 2: Stop undervaluing what...
Hey Reader, Here’s a quick book update for you… We're in an exciting phase right now. I’m working closely with my publisher’s design team to create some really cool illustrations for the book. These illustrations will make the concepts clearer—especially for visual learners—and highlight key points in a fun way. Plus, I’m in the final stages of editing. The copywriters are diligently proofreading each word to make sure everything is spot-on (and that I didn’t misspell anything!). I can’t wait...
Hey Reader, Someone just yelled at you. But you’re not sure how to handle it without escalating the situation. Here’s 3 simple ways to respond: 1: Set a volume boundary. Instead of yelling back, calmly use the phrase, “I don’t respond to that volume.” This lets them know they’ve hit a boundary. And you don’t allow people to talk to you that way. 2: Lower your tone. Respond in a tone that’s even quieter than your normal speaking voice. When you lower your volume, you appear more in control and...